A pioneer in Europe, the Consumer Law Clinic of the University of Luxembourg is the first European clinic exclusively dedicated to consumer law that is open to the public.
Attached to the Master in European Business Law, it steps up an innovative teaching system, inspired by the American model and adapted to the Luxembourg context. Students in the second year of the master’s programme are trained in the practice of legal advice, which consists in particular of conversations with real consumers whom they advice. This unique training course enables students to deal with complex legal issues on the basis of collaboration with a professor and an Associate Professor in Psychology and lawyers of the Luxembourg Bar Association.
Clinical teaching is divided into an educational and practical teaching method.
The first part, which prepares the student for the legal and psychological confrontation with the consumer, involves the organisation of active role-playing seminars. Each student has three days to study real, anonymous cases and to think about the solutions – legal or not – that can be offered. They are then confronted with “fake” consumers playing the role of the parties in the case. Students have 20 minutes to explain the possible solutions to them under the supervision of a lawyer and a psychologist.
The second part of the programme consists of clinical consultations. The clinic receives questions from Luxembourg consumers and cross-border commuters in dispute with a Luxembourg professional via a form on the University webpage. Students refer legal problems to the clinic’s teaching staff and discuss them with the staff and their fellow students. They then meet with consumers to provide them with legal information under the supervision of lawyers.
Outcome: Not Provided
